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Conduit is an AI-powered support platform tailored for the housing and hospitality sectors. It unifies communication channels—such as Email, WhatsApp, calls, SMS, and live chat—into a single, organized inbox, enabling teams to manage guest interactions seamlessly. By integrating with various Property Management Systems (PMS) and data sources like Google Drive and Notion, Conduit centralizes knowledge, ensuring that teams have immediate access to essential information.
Its AI-driven messaging automates routine inquiries, allowing staff to focus on more complex tasks. The platform also offers flexible inbox configurations, enabling the creation of dedicated spaces for different operational areas, each equipped with custom tools to support various contacts effectively. Conduit’s mission is to serve as the single source of truth for every interaction, enhancing service quality, client retention, and operational efficiency. Backed by leading investors and operators globally, Conduit is committed to empowering teams to deliver exceptional support in the property management industry.